Got a question about the site, spotted something that needs correcting, or have a privacy-related request? Here’s how to reach us — and what we can and can’t help with.
Contact Information
You can reach us for questions about website content, factual accuracy, privacy or data protection matters, or anything else directly related to how this site operates.
CWSL Group, Level 5, The Penthouse Tower Business Centre, Ta’ Xbiex, XBX 1015, Malta
When you get in touch, a clear and specific message helps us get back to you faster.
What We Can Help With
We’re happy to hear from you if you want to flag a correction, ask how the site works, make a privacy-related request, or share feedback on the content. We read everything and aim to respond within a reasonable timeframe.
What We Can’t Help With
We’re an information site — not a casino — so there’s a limit to what falls within our scope. We’re not able to help with:
- Casino account issues
- Deposits or withdrawals
- Bonus disputes
- Game malfunctions
- Self-exclusion requests at specific casinos
For any of the above, please contact the casino operator directly. They’re the ones who can actually help.
Struggling With Gambling?
If your message relates to a gambling problem or concerns about your own or someone else’s gambling behavior, please don’t wait on us — reach out to a professional support service instead. You can find links and resources on our Responsible Gambling page.
A Few Practical Notes
Response times can vary depending on the nature of your inquiry. We reserve the right not to reply to messages that are abusive or clearly unrelated to the website. All contact with us is for informational and administrative purposes only.